Privacy Policy for Merchants

TriYum LLC

Effective Date: August 2026
Last Updated: April 11, 2026

This Privacy Policy (this “Policy”) describes how TriYum LLC (“TriYum,” “we,” “us,” or “our”) collects, uses, shares, and protects information provided by or collected from restaurants and other businesses that use TriYum’s merchant-facing websites, dashboards, mobile tools, and related services (collectively, the “Merchant Platform”).

This Policy applies only to merchants that use the Merchant Platform. If you interact with TriYum in another capacity, such as a consumer or driver subscriber, please refer to the privacy policy applicable to that relationship.

1. Information We Collect

We may collect information you provide directly to us, information collected through your use of the Merchant Platform, and information we receive from third-party service providers involved in operating the Merchant Platform.

A. Information You Provide to Us

When you create a merchant account, subscribe to the Merchant Platform, upload business information, request support, communicate with us, or otherwise use the Merchant Platform, we may collect information such as:

• business name;
• business address;
• business telephone number;
• business email address;
• contact person name and title;
• username and password or other account credentials;
• merchant account and subscription information;
• menu, pricing, and availability information;
• order-preparation and fulfillment information; and
• information you provide when contacting us for support or communicating with us through the Merchant Platform.

B. Information Collected Through Use of the Merchant Platform

When you visit, access, or use the Merchant Platform, we may collect certain technical and usage information, including:

• IP address;
• browser type;
• operating system;
• device type;
• app or software version;
• log files and diagnostic information;
• pages, screens, or features viewed or used;
• dates and times of access; and
• crash reports, performance data, and related technical information.

C. Subscription, Billing, and Order-Volume Information

We may collect information relating to your use of the Merchant Platform, including:

• subscription status;
• billing records;
• order and delivery counts;
• transaction records relevant to merchant billing;
• support history; and
• records relevant to disputes, complaints, or account reviews.

D. Information from Third Parties

We may receive information about you from third parties involved in operating the Merchant Platform, including:

• payment processors;
• hosting and cloud service providers;
• communications and support providers;
• fraud prevention and security providers; and
• consumers or delivery subscribers involved in transactions or disputes.

2. How We Collect Your Information

We collect information in several ways.

A. Information You Provide Directly

We collect information you provide to us when you:

• create a merchant account;
• subscribe to the Merchant Platform;
• upload or update menu or availability information;
• request support, services, or information; or
• communicate with us by email, phone, text, chat, or other means.

B. Platform and Technical Collection

As you enter or use the Merchant Platform, we may capture and retain technical information associated with your access to the Merchant Platform, including device and system information reasonably necessary to operate, secure, and maintain the Merchant Platform.

C. Communications and Related Platforms

If you request support, sign up for communications, or otherwise interact with TriYum through connected communications or support platforms, information you provide may be processed through those platforms.

3. What We Do With Your Information

We may use your information for the following purposes:

A. To Provide and Operate the Merchant Platform

• create, maintain, and administer your merchant account;
• authenticate users and allow access to the Merchant Platform;
• facilitate order flow and related platform functions;
• track subscription status and merchant usage; and
• maintain records relating to use of the Merchant Platform.

B. To Support Merchant Operations

• display your business, menu, and availability information to consumers;
• transmit order information to your business;
• coordinate delivery fulfillment with delivery subscribers;
• calculate usage and subscription-related records; and
• address order-related and support issues.

C. To Communicate With You

• contact you regarding your account, subscription, support requests, or platform changes;
• send service notices, security alerts, updates, receipts, and administrative messages; and
• send marketing or promotional communications, subject to your choices and applicable law.

D. To Protect Rights, Safety, and Security

• protect TriYum, merchants, delivery subscribers, consumers, and the public;
• detect, investigate, and prevent fraud, abuse, or unauthorized access;
• enforce our agreements, terms, and policies; and
• investigate complaints, incidents, disputes, or suspected misconduct.

E. For Legal and Compliance Purposes

• comply with legal, tax, accounting, regulatory, and recordkeeping obligations;
• respond to subpoenas, court orders, legal process, or lawful government requests; and
• establish, exercise, or defend legal claims.

F. With Your Consent or Direction

• for any other purpose disclosed at the time of collection; or
• with your consent or at your direction.

4. Sharing Your Information

We may share information as described below.

A. Consumers and Delivery Subscribers

We may share limited information with consumers and delivery subscribers when necessary to facilitate orders and related Merchant Platform functions.

For example:

• TriYum may display your business name, menu, and availability to consumers.
• TriYum may provide delivery subscribers with the information needed to pick up and deliver an order from your location.

B. Service Providers

We may share information with third-party service providers or contractors that perform services on our behalf, such as:

• payment processing;
• hosting, storage, and cloud services;
• customer support and communications;
• fraud prevention and security; and
• technical support.

These service providers may access personal information only as needed to perform services for us and for other permitted purposes consistent with applicable law.

C. Affiliates and Corporate Transactions

We may share information with our affiliates for internal business, operational, administrative, and security purposes.

If TriYum or any portion of its assets is acquired, merged, reorganized, financed, sold, or transferred, your information may be disclosed or transferred as part of that transaction.

D. At Your Direction

We may share your information with third parties when you direct us to do so.

E. Legal Process and Protection

We may disclose information as required by law or as reasonably necessary to:

• comply with legal obligations or legal process;
• respond to lawful requests from courts, regulators, or law enforcement;
• enforce our agreements or policies;
• protect the rights, property, or safety of TriYum, our users, or others; or
• detect, investigate, or prevent unlawful, fraudulent, abusive, or harmful activity.

5. Your Controls and Choices

We provide you with certain controls and choices regarding the collection, use, and sharing of your information.

Depending on the Merchant Platform’s features and applicable law, you may be able to:

• access, review, correct, or update account information;
• change your preferences for alerts or communications;
• opt out of promotional emails by using the unsubscribe link in those messages;
• request access to, correction of, or deletion of certain personal information we hold about you, subject to applicable law; and
• request account closure, subject to our need to retain certain information for legal, security, accounting, or operational reasons.

6. Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

Please be aware, however, that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly if you believe your account has been compromised.

7. How We Communicate With You

We may communicate with you by email, telephone, text message, push notification, in-app message, or mail regarding:

• your account or subscription;
• transactions or delivery activity;
• support issues;
• platform updates;
• policy changes;
• security matters; and
• marketing or promotional communications, where permitted.

If you have questions about this Policy or our privacy practices, you may contact us using the contact information in Section 14 below.

8. Children

The Merchant Platform is not directed to children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

9. Changes to This Policy

From time to time, we may change this Policy to reflect new technologies, legal requirements, industry practices, or changes to the Merchant Platform.

If we make material changes, we will update the “Last Updated” date above and provide additional notice where required by applicable law.

10. Notice to California Residents

If you are a California resident, California law may provide you with certain rights regarding your personal information, subject to applicable exceptions and verification requirements. Those rights include the rights to know, delete, correct, opt out of sale or sharing if applicable, limit the use of sensitive personal information if applicable, and not be discriminated against for exercising those rights. 

A. Categories of Personal Information We May Collect

Depending on how you interact with the Merchant Platform, we may collect the following categories of personal information:

• identifiers and contact information;
• customer records information;
• commercial information;
• internet or other electronic network activity information;
• professional or business-related information; and
• sensitive personal information, where applicable, such as account log-in credentials combined with a password or other access code.

B. Your California Privacy Rights

Subject to applicable law and verification requirements, California residents may have the right to:

• know the categories of personal information we collect, use, disclose, sell, or share;
• access specific pieces of personal information we have collected about them;
• request deletion of personal information we collected from them;
• request correction of inaccurate personal information we maintain about them;
• opt out of the sale or sharing of personal information, if applicable;
• limit the use and disclosure of sensitive personal information, if applicable; and
• not receive discriminatory treatment for exercising privacy rights. 

To exercise these rights, please contact us using the contact information below.

We may need to verify your identity before processing certain requests. We generally respond to verified consumer requests within 45 days, although we may extend the response period as permitted by law. 

C. Sale or Sharing of Personal Information

TriYum does not sell or share personal information as those terms are defined under California law.

D. Sensitive Personal Information

TriYum uses sensitive personal information only as reasonably necessary for account administration, subscription administration, fraud prevention, legal compliance, security, and providing the Merchant Platform.

E. Shine the Light

California Civil Code section 1798.83 may permit California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

11. California Do Not Track and Privacy Preference Signals

Some browsers offer a “Do Not Track” setting. Because there is not a uniform industry standard for Do Not Track signals, our websites may not respond to those signals in all contexts.

If TriYum is required by applicable law to recognize browser-based opt-out preference signals, such as the Global Privacy Control, we will process such signals in accordance with applicable law. 

12. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to:

• provide the Merchant Platform;
• maintain subscription, billing, and transaction records;
• comply with legal, accounting, tax, and regulatory obligations;
• resolve disputes;
• enforce agreements and policies; and
• protect against fraud, misuse, or security incidents.

13. International Use

• TriYum is based in the United States, and personal information may be collected, processed, stored, and transferred in the United States or other jurisdictions where we or our service providers operate.
• By using the Merchant Platform, you understand that your information may be transferred to jurisdictions that may have different data protection laws than those in your location.

14. Contact Information

If you have questions about this Policy, our privacy practices, or would like to exercise applicable privacy rights, please contact us at:

TriYum LLC
c/o Nevada Corporate Headquarters
4730 S. Fort Apache Rd., Suite 300
Las Vegas, NV 89147
Email: info@triyumapp.com
Phone: +1 (702) 749-4988